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The Fishwest Family:

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Customer Service

Live Chat:

The fastest way to contact us is via live chat.  Simply click the "live help" button:

Live Help

Online Order Tracking:

Email:

  • Use the form at the bottom of this page.

Phone:

  • 877.77.FLIES
  • 877.773.5437
  • 801.572.9005

Fax:

  • 877.563.5052

Web:


  • If you have questions about our shipping policy, visit our page dedicated to all of our shipping options.
  • Backorders - Almost all items are kept in inventory but sometimes an item may have to be backordered. We will notify you of backordered items and when you can expect your item. We will make every effort to get your item to you in a timely fashion.
  • A $15 service charge will be assessed for all return checks.
  • If you have any problems with your order or just have question, please use the form below to contact our Customer Service.  Your concern will be address quickly and professionally.
  • If you are not completely satisfied with your purchase, you may return it to us for a prompt refund.
  • Please contact us and let us know why you are unhappy with your order. We would appreciate the opportunity to right the situation.

Custom Service Email
Contact Form

Contact us using this form.  We love to here from our visitors and customers.  Please let us know of any technical problems with this site.  Also, use this form to contact our customer service department for any questions or problems you would like to bring to our attention.

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